DATA PROTECTION POLICY

LOREA ESTATE aims to protect individuals’ rights, especially in respect to their personal data and how it is processed by our company. To ensure data transparency and protect our customers’ digital privacy, we have put in place a policy about data processing, how and why it is used and what actions individuals can take to protect their rights.
Any additional information on digital privacy and data protection can be obtained on the website: https://www.cnil.fr/en/home

Browsing this website implies that you agree and accept unreservedly its terms and conditions of use. The terms and conditions of use currently online are the only ones enforceable while using the website and until new terms and conditions replace them.

Section 1 – Legal notices

1.1 Website (hereinafter "website"):
LOREA ESTATE

1.2 Publisher (hereinafter "the publisher"):
LOREA ESTATE set up as a sole trader
Address: 5 Allée Loriak, 64600 ANGLET, FRANCE
Registered with the RCS (Registre du Commerce et des Sociétés) in Bayonne n° 852592229
Telephone n°: +33 6 87 93 10 40
Email address: pascaline@loreaestate.com

1.3 Host (hereinafter "the host"):
LOREA ESTATE est hébergé par OVH, dont le siège social est situé 2 rue Kellermann – BP 80157 59053 ROUBAIX CEDEX 1.

1.4 Data Protection Officer (DPO):
1.5 A Data Protection Officer: Pascaline Rousse, pascaline@loreaestate.com, is at your disposal for any question relating to your digital privacy.

Section 2 – Access to the website:

Accessing and using the website must strictly be for your own personal use. By accessing and using the website, you agree not to use any of its contents as well as the information or data contained therein for commercial, political, advertising purposes or for any form of commercial solicitation and in particular for sending unsolicited e-mails.

Section 3 – Website contents:

All brands, photographs, texts, comments, illustrations, images, animated or not, videos, sounds, as well as all computer applications that could be used to operate this site and more generally all the elements reproduced or used on the site are protected by the laws in force under intellectual property.
They are the full ownership of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the Publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of said uses and waiver of prosecution.

Section 4 – Website management:

To ensure good website management, the publisher may at any time :
- Suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet users;
- Delete any information that could disrupt its operation or that contravenes national or international laws;
- Suspend the website in order to proceed with updates.

Section 5 – Liability

The publisher cannot be held liable in the event of a failure, breakdown, connection difficulty or interruption of operation, preventing access to the site or to one of its functions.
The device used to connect to the website is your sole responsibility. You must take all appropriate steps to protect your device and your own data, in particular from virus attacks through the Internet. You are also solely responsible for the sites and data that you consult.

The publisher cannot be held responsible in the event of legal proceedings against you:
- Due to the use of the site or any service accessible via the Internet;
- Due to your non-compliance with these general conditions.

The publisher is not responsible for damage caused to yourself, third parties and / or your equipment as a result of your connection or use of the website and you waive any action against it as a result.
If the publisher were to be the subject of an amicable or legal procedure because of your use of the site, he could turn against you to obtain compensation for all the damages, sums, convictions and costs that could arise from this procedure.

Section 6 – Hypertext and hyperlinks

The setting up by users of any hypertext links to all or part of the site is authorized by the publisher. Any link must be removed at the request of the publisher.
Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights to the content present in said link.

Section 7 – Data collection and protection

Your data is collected by the sole trader LOREA ESTATE.
A personal data means any information about an individual or identifiable individual (data subject): is deemed identifiable a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more specific elements, specific to his physical, physiological, genetic, psychic, economic, cultural or social identity.
The personal data that is collected on the website is mainly used by the publisher to manage interactions with customers and, if necessary, for the processing of orders and / or requests.

The personal data that is collected is as follows:
- first name and surname
- address
- email address
- telephone number
- date of birth
A Data Protection Officer: Pascaline Rousse, pascaline@loreaestate.com, is at your disposal for any question relating to your digital privacy.

Section 8 – Right of access, rectification and dereference of your data

Under the General Data Protection Regulation, Data subjects have the following rights with regards to their personal information:
-right of access: individuals can use their right of access to be informed about the collection and the use of their personal data by writing to the address below. In such a case, before the implementation of this right, a proof of the user’s identity will be requested by the controller to get evidence of the claimed identity and check the evidence is genuine;
-right of rectification : individuals shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data;
-right to erasure: The General Data Protection Regulation gives individuals the right to ask for their data to be deleted;
-right to restrict processing: Individuals have the right to request the restriction or suppression of their personal data;
-right to object : The GDPR gives individuals the right to object to the processing of their personal data in certain circumstances ;
-le droit à la portabilité : the right to transfer personal data from one organization (controller) to another organization or to the data subject in the context of digital personal data and automated processing.

You can exercise these rights by contacting us at the following address:
5 Allée Loriak 64600 Anglet
Or by email at:
pascaline@loreaestate.com
You can also contact our Data Protection Officer, Pascaline Rousse, pascaline@loreaestate.com, is at your disposal for any question relating to your digital privacy.

Any request must be accompanied by the signed photocopy of a valid identity document and must specify the address at which the publisher can contact the applicant. A reply will be sent within one month of receiving the request. This one month period may be extended by two months if the complexity of the request and / or the number of requests so require.

In addition, and since the law n°2016-1321 of October 7, 2016, people who wish to do so have the possibility to organize the fate of their data after their death. Any additional information on this matter can be obtained on the CNIL website: https://www.cnil.fr/en/home

Users can also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr/en/home

We recommend that you contact us first before filing a complaint with the CNIL, as we are at your entire disposal to resolve any problem.

Section 9 – Uses of personal data

The purpose of collecting personal data from users is to provide a service, to improve it and to maintain a secure environment. The legal basis for processing the data is the contract between the user and the collector. More specifically the uses are as follows:
- Accessing and using the website;
- Operational management and website optimization;
- Providing assistance to users;
- Checking, identifying and validating the data provided by a user;
- Customer-led personalisation of services, displaying advertisements based on the user's browsing history, according to their preferences;
- Prevention and detection of fraud, malware (malicious software) and security breaches;
- Management of possible disputes with users;
- Sending commercial information and advertisements based on user preferences;

Section 10 – Data retention policy

The controller will keep your data for the time required to provide you with the website services or assistance. To a reasonable extent, in order to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse or apply our terms and conditions, we may also retain some of your information if necessary, even after we have no more need to provide you with our services.

Section 11 – Sharing personal data with a third party

Personal data may be shared with third-party companies exclusively in the European Union, in the following cases:
- when the user publishes in the areas of free comments on the website, information available to the public;
- when the user authorizes a third party website to access their data;
- when the website uses service providers to provide assistance to users, advertising and payment services. These providers have limited access to user data, as part of the execution of these services, and are contractually bound to use them in accordance with the provisions of the applicable regulations regarding data protection;
- if required by law, the controller can transmit data in response to claims against the website and to comply with the administrative and judicial procedures.

Section 12 – Commercial offers

You are likely to receive commercial offers from the publisher. If you do not want to receive them, please contact us at the following email address:pascaline@loreaestate.com.
Your data may be used by the publisher’s partners for the purpose of commercial prospecting. If you do not want your data to be used in this way, please contact us at the following email address: pascaline@loreaestate.com.
If, while browsing, you get access to personal data, you must refrain from any collection, any unauthorized use or any act that may constitute a violation of privacy or reputation of individuals. The publisher declines all responsibility with regard to this matter. Data is stored and used for a period consistent with the legislation in force.

Section 13 – Cookies

What is a cookie ?
A « Cookie » or tracking device is an electronic file deposited on a device (computer, tablet, smartphone, etc) and read for example when visiting a website, reading an email, installing or using a software or a mobile app and, this, whatever the type of device used (please click on this link for more information : https://www.cnil.fr/en/tag/Cookies+and+tracking+devices)
By using this site, "cookies" from the company responsible for the site in question and / or from third-party may be deposited on your device.
When you first browse this site, an explanatory banner on the use of "cookies" will appear. Therefore, by continuing to browse, the client and / or prospect will be deemed to have been informed and to have accepted the use of said "cookies". The consent given will be valid for a period of thirteen (13) months. The user can disable cookies from their browser settings.

Any information collected will only be used to monitor the volume, type and configuration of traffic using this site, to develop the design and layout, and other administrative and planning purposes and more generally to improve the service we offer you.

The following cookies are on this site:

Google cookies:
-Google Analytics: gives you information on your website’s visitors;
-Google Tag Manager: is a tool that allows you to manage and deploy marketing tags on your website;
-Google AdSense: Google AdSense is a program through which website publishers in the Google Network serve text, images, video, or interactive media advertisements that are targeted to the site content and audience;
-Google Dynamics Remarketing : involves showing ads to people who have already expressed an interest in the products in question;
-Google Adwords Conversion : shows what happens after a customer interacts with your ads
-DoubleClick : creates online advertising on the website;

Facebook cookies :
-Facebook connect : it lets websites allow their users to authenticate against Facebook;
-Facebook social plugins : tools like the Like button, the Share button and comments, that let you share your experiences on other websites with your friends on Facebook;
-Facebook Custom Audience : an effective way to interact with relevant users across multiple channels;

LinkedIn cookies :

Instagram cookies :
The length of time these cookies will stay on your computer or mobile device is thirteen (13) months.

For more information on how to use and delete "cookies", for any type of browser, please click on the following link: https://www.cnil.fr/en/tag/Cookies+and+tracking+devices

Section 14 – Photographs and representation of property

Photos of the properties, with their accompanying description, are not binding and do not commit the publisher.

Section 15 – Applicable laws & regulations

Section 15 – Applicable laws & regulations

Section 16 – How to contact us

For any questions on the products and services presented on this site, or concerning the site itself, you can leave us a message at the following address: pascaline@loreaestate.com